Terms and Conditions

1. Who we are

These Terms and Conditions (“Terms”) govern your access to and use of the website luva.works (the “Site”) and any purchase of works offered through the Site.

Operator: Autónomo Liubov Dronova, Puigmal 5, Alp, Girona, Spain. NIF: ESZ0308594P. Email: hello@luva.works.

In these Terms, “Luva”, “we”, “us”, or “our” refers to the operator above — an artist and maker of unique art and craft works based in Alp, Girona (Spain).

By browsing the Site or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Site or place an order.

By placing an order, you confirm that you are at least 18 years old or otherwise legally capable of entering into a binding contract.

2. Nature of the goods

Luva offers original and limited artistic works, including but not limited to handwoven textiles, reworked objects, prints, and related art pieces (the “Works”). Unless expressly stated otherwise, each Work is unique or produced in a very limited edition.

Because of their handmade and artistic nature, Works may contain natural variations in colour, texture, scale, finish, and material behaviour. Such variations are inherent to the medium and do not constitute defects. Photographs on the Site are illustrative; slight differences between images and the physical Work are to be expected and accepted.

3. Accuracy of information

We strive to ensure that descriptions, dimensions and images are accurate. However, occasional errors may occur, and we reserve the right to correct inaccuracies before accepting an order.

4. Contract formation

A product page and listed price constitute an invitation to order, not a binding offer. Your order becomes a binding contract only when we confirm acceptance (including by issuing an order confirmation and/or charging payment successfully through our payment provider).

We reserve the right to refuse or cancel an order (and refund any amount charged) if a Work is unavailable, mispriced, suspected of fraud, or where fulfilment would be unlawful or impracticable.

5. Pricing and currency

Prices shown on the Site are in EUR. Applicable taxes are displayed at checkout. Shipping, duties, and import charges (where applicable) may be additional and are your responsibility unless we expressly state otherwise at checkout.

6. Intellectual property

All content on the Site — including images, text, designs, trademarks, and the visual appearance of the Works — is protected by intellectual property laws and remains the property of Luva or its licensors. Purchase of a Work transfers ownership of the physical object only. It does not transfer copyright, reproduction rights, or any licence to commercially exploit the design, imagery, or brand, unless we grant such rights in a separate written agreement.

You may not copy, reproduce, republish, distribute, or create derivative works from Site content or from a purchased Work for commercial purposes without our prior written consent.

7. Acceptable use

You agree not to misuse the Site, attempt unauthorised access, scrape content at scale, interfere with security or checkout systems, or use the Site in any way that is unlawful or harmful to Luva, other users, or third parties.

8. Force majeure

We are not responsible for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, strikes, transport disruptions, war, governmental restrictions, or supplier failures.

9. Limitation of liability

To the fullest extent permitted by applicable law, Luva shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising out of or related to your use of the Site or purchase of Works.

Our total liability for any claim relating to an order shall not exceed the amount paid for that order. Nothing in these Terms excludes liability that cannot be limited or excluded under applicable mandatory consumer law.

10. Consumer rights

Nothing in these Terms affects your statutory consumer rights.

11. Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.

12. Governing law

These Terms are governed by the laws of Spain, without prejudice to mandatory consumer protections that may apply in your country of residence. Courts of competent jurisdiction in Spain shall have non-exclusive jurisdiction, except where mandatory law grants you the right to bring proceedings in your local courts.

13. Changes

We may update these Terms from time to time. The version published on the Site at the time of your order applies to that order. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms for future use.

14. Contact

If you have any questions regarding these Terms, please contact us at hello@luva.works.